New ArtSanTaxi service: border crossing support (transportation of children, animals, documents transfer to the destination)
Traveling today is about comfort and the ability to make the trip as simple and convenient as possible. At least, our company ArtSanTaxi always creates exactly these conditions for our clients. Therefore, we decided to offer our passengers another service - Border Crossing Support.
Why did the idea to add the service Support come about
This summer, we have been contacted more than once by clients who needed to transport animals (cats, dogs), children under 15, and representatives of the age category across the border. For example, quite recently there was a case when a client contacted us with a request to accompany his grandson. He could only deliver him to the airport, and the boy's father was waiting for him at the border. Both men were unable to meet each other in person due to heavy workload. Therefore, we offered our help and our trusted person picked up the child from the airport and drove him to the border with the Russian Federation, where she handed him over to his father. Thanks to this service, the boy was able to quickly and safely get to his dad, and his grandfather did not have to cancel meetings to accompany him.
There was also a second case when the children needed to be taken to their grandmother for the holidays from the Russian Federation to Tartu. The mother was unable to accompany them, as she was denied a visa. Therefore, we also provided a trusted person, who was granted permission to accompany the children, and together with her, they safely got from the door of their apartment to the house of their beloved grandmother. Accordingly, thanks to this opportunity, the vacation was not disrupted and the children were able to visit Tartu during the holidays.
We were also contacted for help in accompanying a representative of the age category who needed help to cross the border on foot, which our escort also successfully coped with.
Another reason why we decided to start providing this service is the need to transport animals without their owners. In our case, it was a cat in a carrier that needed to get from Estonia to the Russian Federation to her loving family.
Having analyzed these cases, we decided that we can and want to help people cross the border more easily and simply, send their children on vacation, and not worry about pets, who sometimes also have to travel without their owners.
What is the meaning of the Escort service
This service implies the ability to order not only a transfer, but also to hire a trusted person who will help cross the border on foot. Also, this person can either go the entire route from the point of boarding to the point of disembarkation with a person or animal, or accompany to a specific point that was previously agreed with the client. This option is very similar to the one provided by airlines - accompanying people with limited mobility and children during the flight. Our employees also take on the duties and responsibility for the client, help him when crossing the border, accompany him during the entire trip. Also, our trusted person can not only accompany people and animals, but also transport documents, personal belongings that are not prohibited for transportation.
The cost of the service directly depends on what or who needs to be accompanied, how long it will take, whether there are any additional nuances. All questions can be discussed with the ArtSanTaxi operator. He will give advice, help you choose the most convenient, fast and comfortable travel option, and also give guarantees that the company is fully responsible for its clients and their belongings.
How to arrange an escort for children and representatives of the age category
If you need to escort a child across the border, his parent or guardian writes a power of attorney in two copies. It must be notarized. Such a power of attorney can be drawn up both on the territory of Estonia and on the territory of the Russian Federation. In turn, we provide a person who has the right to cross the border. That is, in addition to a passport (if this is a citizen of the Russian Federation), there is also a residence permit in one of the EU countries or an Estonian passport. We provide all the necessary documents that are needed to correctly issue powers of attorney.
For representatives of the age category, a power of attorney is not required. It is enough to just order the escort service. Our employee will transfer a grandmother or grandfather across the border, make sure that the crossing is as comfortable as possible, the person does not get lost, can calmly and comfortably walk from one transfer to another. Or meet with relatives who are waiting for him at the checkpoint. In the case of representatives of the age category, it is important that relatives check the availability of all necessary documents, the absence of prohibited items and products. This will help to cross the border without force majeure situations and relieve the elderly person from unnecessary stress. If the grandmother or grandfather has chronic diseases, it is also important to inform about them and show the accompanying person where the necessarymedicines. Our employees always ask additional questions, clarify the nuances so that no unpleasant surprises happen.
Accompanying pets (cats, dogs)
In the case of cats and dogs, the power of attorney may not be notarized. It is enough to write a document in free form. We provide a sample, as well as all the necessary data of the person for whom this power of attorney will be issued. Also, the power of attorney must indicate all the data of the owner of the cat / dog. Animals in the Russian Federation and Estonia that are vaccinated and receive a passport always have chips sewn in with the data of their owners. Therefore, it is important that the data in the chip and in the power of attorney match.
It is also necessary that the animals have had all vaccinations no earlier than 2 weeks before crossing the border. This is a very important point, since there is a veterinarian at the checkpoint who checks how “fresh” the vaccinations are, and if the animal was vaccinated a long time ago, it will not be allowed through.
Which checkpoints can be crossed by ArtSanTaxi transfer with an escort
We offer an escort service with a transfer for trips through the checkpoints Koidula - Kunichina Gora, Narva - Ivangorod and Luhamaa - Shumilkino. We choose the route and border depending on whether passengers are traveling to Estonia or the Russian Federation, how busy the checkpoints are. Also, in the case of transporting animals, our drivers cannot take animals through Koidula, since there is no veterinarian there. Therefore, in order for a cat or dog to cross the border calmly, you need to choose the Luhamaa - Shumilkino route or through Narva.
Most often, our drivers go through Luhamaa, since there are much fewer people at the checkpoint. Especially during the summer holidays and New Year holidays. Crossing the border in Luhamaa takes an hour on average. Therefore, crossing the checkpoint will not be stressful for either the animal or the escort.
But in some cases our drivers can also choose the option of traveling via Narva. This choice directly depends on the departure and arrival points and the congestion of the borders. On weekdays, there are often few people at the border in Ivangorod and it can be crossed quickly. We receive information directly from the borders themselves, so the driver can quickly select or rebuild the route depending on where it is better to go on a particular day. Our drivers most often go through the Narva-Ivangorod border when passengers are in close proximity to this border or they need to go to St. Petersburg. However, if this border crossing is too congested, they can go through Luhamaa and Koidula, since it will be faster. Even if they have to spend an extra couple of hours on the road. The fact is that the Narva border crossing only allows pedestrians. Because of this, there are large crowds of people there, especially on holidays, vacation periods, which is why people stand in lines for hours, if not days. And at other checkpoints there is also a pedestrian crossing, thanks to which the border crossing process takes about an hour.
It is worth noting that we can escort people and animals, transport documents not only in Estonia, but also in Europe. After crossing the border, our drivers can take passengers to Riga or another settlement in the European Union.
How does a trip with ArtSanTaxi with an escort go
Our clients can choose the travel option that best suits their wishes and requests. This can be a full trip on two transfers. That is, one transfer picks up passengers or animals from the departure point and takes them to the border. Then the escort helps cross the border point and boards another transfer with clients, which takes them directly to the destination.
Our drivers pick up passengers at any address, including airports, train and bus stations. Since the company works 24/7, our clients never have to wait, look for hotels in order to spend the night. The driver arrives at the departure point at any agreed time. And if the flight is delayed, he will wait as long as necessary. The main thing is to provide the passenger's name, arrival date and flight number, and, if possible, information that the plane, train or bus is delayed.
There may also be another trip option - when our driver and accompanying person meet the person, take the animal, documents, cross the border, and on the other side the client is waiting who meets people, takes things, animals and continues on his own. Our clients can choose any option, depending on their needs, availability of their own transport and other nuances.
The price of the trip and the accompanying service will directly depend on how long the route is, whether the accompanying person needs to go from point to point, and so on. That is why it is important to discuss all the nuances with our operator, make the most convenient, fastth and optimal route, and also take into account the needs of passengers who will go on a trip on the ArtSanTaxi transfer. In turn, the company guarantees complete safety and the most responsible support, so our clients will definitely not have to worry about their children, relatives, documents and things.
Other advantages of traveling with an ArtSanTaxi transfer
The ArtSanTaxi company offers transfers for a different number of people: from one to 16. For traveling with an escort, the best option would be Sedans for 1-3 people or minibuses designed for 8 passengers. All cars have child car seats, so children will always feel comfortable and safe during the trip. Also, the salons have air conditioners, thanks to which you can create the most comfortable temperature conditions. In addition, drinking water and wet wipes are available in unlimited quantities. To make the trip as comfortable as possible, drivers always make technical stops at gas stations at the request of passengers. This is a very important point in cases where children or elderly people are traveling.
All cars in the ArtSanTaxi fleet undergo regular technical inspection, so there is no risk that the car will break down during the trip. ArtSanTaxi drivers are professionals with many years of experience who know the roads very well, drive quickly, but very carefully and according to all traffic rules.
You can pay for the transfer service with an escort in cash, by credit card, PayPal.